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COVID-19 Policy
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We hope that you and your family are healthy and safe.
At Premiere Property Group WA, and to assist in the flattening of the Covid-19 curve, We have implemented policies and procedures to help meet the government and community guidelines.
Sales and Rental Inspections:
Whilst we are conducting inspections or sales appraisals on your property and working with the state government guidelines, you can expect the following:
* Social distancing and hygiene guidelines will be adhered too at all times , Hand sanitiser will be made available to clients ( where available);
* A record of clients attending inspections will be kept;
* Anyone showing any signs of illness will not be allowed to access the property;
* To minimise the need for any potential buyers or renters to touch any surfaces in and around your home, Our agents will open all doors and will ask potential buyers/renters to refrain from touching surfaces in the home.
Routine Tenancy Inspections
* You may be requested to conduct your routine inspection online and your agent will advise on the best way for the online inspection to be conducted;
* The Property Manager will contact the tenant and arrange a suitable time for the tenant to show the Property Manager through the home via video and the report will be made available to the home owner. The Property Manager may also ask the tenant to send through a few photos of the property for us to send to the landlord;
* All tradespeople attending properties will asked to declare if they are unwell and if so, will be rescheduled or another tradesperson will be found to complete the work required;
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* All emergency repairs and maintenance will be dealt with as a priority. Any non-urgent maintenance may not be attended to if it is not allowed due to the state's current Covid-19 restrictions. Please be aware that there may be delays in securing tradespeople.
Payment of Rent
Premiere Property Group WA are here to assist people who have had their livelihoods impacted by Covid-19 in any way we can;
Where a tenant has either lost their job or had their hours and wages reduced, We will work closely with the tenant to get through the issue;
* The tenant is to contact the Property Manager regarding the hardship;
* The tenant will be required to put in writing what their current situation is and a proposal for moving forward;
* The Property Manager will then forward this information in writing to the landlord;
* The landlord is to confirm in writing to the Property Manager what their offer to the tenant is;
* The Property Manager will send the offer to the tenant in writing to be signed. Once signed this will then become the mutually agreed rent for the period specified, unless another amendment is required due to the state directive;
* The Property Manager will manage the amended rent agreement on a month to month basis as required.
It is also recommended that you check with the Federal and State Government for any support that may be available to you.
Mark Lyon,
Director